Refund Policy
We hope you never have to return a product, but if you do, we’ll do our best to make the process simple and fair.
Refunds:
We provide refunds for orders that are damaged or broken (not working).
Customers must contact us within 1 week of delivery, along with photos clearly showing the issue.
Depending on the item, it may be necessary to return the item to us before a refund can be issued.
Returns:
Our return policy lasts 30 days from the date of delivery. If 30 days have passed, unfortunately, we can’t offer a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Customers are responsible for covering return shipping costs.
Late or Missing Refunds:
If you haven’t received your refund yet:
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Double-check your bank account.
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Contact your credit card company—it may take time before your refund is officially posted.
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If you’ve done all of this and still haven’t received your refund, please reach out to us.
Sale Items:
Only regular-priced items are eligible for a refund. Sale items cannot be refunded.
Exchanges:
We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please contact us.
Gifts:
If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit for the value of the return. Once we receive the returned item, a gift certificate will be sent to you.
If the item wasn’t marked as a gift, the refund will be sent to the original purchaser.
Shipping:
To return an item, please contact us first.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.